Demand Management
HP Demand Management™ supports your complete management lifecycle, including both routine but high volume requests as well as complex and strategic demand requests. You can prioritize with visibility, enabling your business users and IT to collaborate efficiently at every step, cutting costs and accelerating resolution.
Demand Management allows you to consolidate, prioritize, and fulfill demand for both strategic projects and day-to-day activities. It also allows you to manage service level agreements. Like managing your IT portfolio, demand management is essential to aligning IT with business priorities.
With HP Demand Management, you can:
HP ITG can be used in many different ways, not just as an IT Governance system. FocusFrame has implemented HP ITG as an:
Digitize processes with online | View Workflow - Consolidate and store all IT demand in a central repository
- Reduce reporting overhead and delays with real time reporting
- Provide visibility to business owners with role based dashboards | View Dashboard
- Prioritize requests and schedule actions based on priority, date, contribution, or other metrics
- Configure an unlimited number of demand categories based on your requirements
- Improve process controls
- Establish audit trails, assist in Sarbanes-Oxley compliance
- Support COBIT, Six Sigma, CMM and ITIL standards
- Receive rapid time-to-business value via FocusFrame’s APT methodology
| “Evolving from a cost center, IT is taking on the character, rigor, and practices of a business within a business. It won't be easy, but for CIOs it's a matter of survival.” |
| --CIO Magazine, “How to Run IT Like a Business” |